Position: Sponsorship Operations/Program Operations
Location: Kathmandu, Country Office
Child Safeguarding:Level 2: Either the post holder will have access to personal data about children and/or young people as part of their work; or the post holder will be working in a ‘regulated’ position (accountant, barrister, solicitor, legal executive); therefore a police check will be required (at ‘standard’ level in the UK or equivalent in other countries).
Save the Children is the leading independent organization for children. We save children’s lives; we fight for their rights; we help them fulfill their potential. We work together, with our partners from civil societies and government, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. We reached approximately two million populations and invested over 29 million US dollars in 2012 to reach more children than ever before, through programs in Health, Nutrition, Education, Protection and Child Rights and Governance, Livelihood, HIV, and AIDS, and Humanitarian Crises.
The role purpose is to support to foster the relationship between sponsors and children through quality correspondence with the perspective of sponsors retention; assist in preparing Sponsorship communication materials; carry out sponsorship administrative works related to correspondence management and annual mass campaigns.
KEY AREAS OF ACCOUNTABILITY:
Effective translation of letters from sponsors and children ensuring all correspondence between sponsors and children meet the agency’s standard
Respond to emails from sponsors received in the sponsorship account and acknowledge them as per the policy standard
Work closely with partner organizations’ to collect information for queries from sponsors and member countries
Assist in preparing the Sponsorship communication deliverable s and creative assets
Gather information from partner organization and other relevant sources to prepare Sponsorship communication materials
Field visit as required to gather information and great photos related to annual communication streams
Use ASIST (Sponsorship Information System) to input all data related to correspondence
Track the sponsors’ letters received in pouches from member countries
Follow-up on the automated correspondence tracking system to ensure all the timelines are met
Others: Support in completing mass annual campaigns on time.
BEHAVIORS (Values in Practice)
Holds self-accountable for making decisions, managing resources efficiently, achieving and role modeling Save the Children values
Holds the team and partners accountable to deliver on their responsibilities giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
Sets ambitious and challenging goals for themselves and their team takes responsibility for their own personal development and encourages their team to do the same
Widely shares their personal vision for Save the Children, engages and motivates others
Future orientated, thinks strategically and on a global scale
Builds and maintains effective relationships, with their team, colleagues, Members and external partners, and supporters
Values diversity, sees it as a source of competitive strength
Approachable, good listener, easy to talk to
Develops and encourages new and innovative solutions
Willing to take disciplined risks
Honest, encourages openness and transparency; demonstrates the highest levels of integrity
At least a Bachelor’s Degree in the relevant field
EXPERIENCE AND SKILLS
Essential: Three-year work experience on creative writing or any relevant field. Proven ability in writing creative pieces. Good command on effective translations in English and Nepali. Excellent verbal/written communication skills in order to deal tactfully with the wide range of people. Desirable Skills on photography and videography (preferred). Creative and open minded
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