NT: Ncell Private Ltd has organized ‘Digital Jam’ day, involving all its employees to explore and scale up their digital talents with an aim to be agiler and more relevant in serving the customers and enhancing customer experience on Thursday.
Digital Jam was a daylong online and offline learning event targeted in developing a digital mindset, experimenting with new ways of working and running projects focusing on agility, data and the needs of customers. All Ncell employees participated in a range of activities, experimented with and made solutions with digital tools, including development of chatbots and mobile apps, practices and language around digital.
Ncell Digital Jam was organised as a part of Axiata Group Berhad’s initiative to fast-track its digital talent transformation, which culminated into Asia’s largest employee online activation event across six markets – Ncell (Nepal), Robi (Bangladesh), Dialog (Sri Lanka), Celcom (Malaysia), Smart (Cambodia) and XL (Indonesia) – in ASEAN and South Asia. The event galvanized 12,000 employees of the six operations of Axiata.
“The world of connectivity and communications is fast changing, and the telecommunications industry has no recourse but to learn new ways of how we engage with customers, build solutions, create services, think differently and improve the lives of our customers,” said Tan Sri Jamaludin Ibrahim, President and Group CEO of Axiata.
News taken from MyRepublica